TungstenRingsOnline.com understands your concerns when ordering your wedding ring online and we strive to make the process as easy and effortless as possible for our customers. If you have any questions before ordering please contact us and we will answer your questions to the best of our abilities. If there is a certain date you need your ring by please include that information with your order so that we can accommodate your order. If you make an order and haven't received it please contact us at least the day before you need it. We have no way to send a ring same day.
Orders can be returned for a refund within the first 25 days. Refunds are less actual cost of shipping. Rings with an engraving or added finish cannot be returned for a refund. Designer Platinum and any Diamond rings cannot be returned for a refund. Also orders with an engraving that cannot be returned for a refund are subject to a 30 day waiting period to be re-sized or you can pay $40. Orders may be returned for an exchange in size (similar style, any style if there is no engraving) within the first 30 days at no additional fee, customer will only pay return shipping to send the new size to you.
Mail Exchanges & Returns To:
Attn: RMA or EXCHANGE (# Order Number) 507 N 1500 W
Orem, Utah 84057
Refunds are processed within 48 hours of receiving your return, and may take up to 72 hours to be reflected on your credit card.
Domestic Shipping (USA)
TungstenRingsOnline.com offers a variety of shipping options on all U.S. orders. Most of our Tungsten wedding bands are in stock, and available for immediate shipment. All of our other rings are manufactured upon order, and takes approximately 3-4 business days production time. Please expect an additional day if choosing the free engraving option. Orders ship the same day production is complete. We do not process orders on the weekend, so orders placed on Friday usually begin processing on Monday. Please note that while USPS 2-3 Day Priority is fast and usually ships same business day, the arrival time is not guaranteed. If you need a guaranteed arrival time, we suggest using one of the UPS delivery options. All orders over $700 require a signature upon delivery. Once your order ships, our website will send an automated email including the shipping and tracking information.
TungstenRingsOnline.com offers international shipping by USPS Air Mail to a number of international countries, shown below. All orders are charged a flat $10 shipping charge. Typical transit time is between 5-10 days, but occasionally items can experience customs delays of several weeks. In transit tracking is not provided for your package, we can only confirm delivery.
International Countries We Ship To
Turkey United Kingdom
Calculating Your Order Cost in a Foreign Currency
All prices on our site are listed in US dollars, and charged in US dollars. The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general it will match very closely with the going exchange rates. The following web page features a quick, easy, & free foreign exchange rate calculation using up-to-the-minute exchange rates:
XE.com - Foreign Exchange Rate Calculator
Lifetime Warranty Terms & Conditions
After 30 days, customers may use the Lifetime Warranty program to replace their ring for any reason. Such reasons may include: requirement of a new size, damage, repolishing, etc. Superior Wedding Rings requires a copy of the original receipt, the original ring, and a $15 replacement fee to cover processing and shipping charges.